As the Outstanding Bell Person / Concierge employee of the year, Louis has a bright smile and warm personality that creates an unforgettable positive impression on guests when they arrive and again when they leave the hotel.

Whether telling a joke, singing happy birthday to a guest, or opening a door with style, Louis offers the epitome of exceptional service. His unwavering commitment to service makes him beloved by colleagues and resort guests who regularly ask for this exceptional golf car attendant by name.

Louis has created thousands of positive memories over the years for guests entering and checking out of the resort. He is an expert at connecting with residents and members, recognizing their vehicles, and even greeting them with an upbeat song as they arrive. He has made such an enduring, positive impact through the years that he served as the face of the resort’s website for nine years, representing the brand’s commitment to personalized service!

Louis has been making a positive impact on guests in Orlando since leaving the company’s property in Boston in 2014 to escape the winter and is now celebrating his 31st anniversary with the company!